ISE enterprise worth and ROI uncovered in Forrester research

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Forrester Consulting not too long ago carried out an impartial evaluation of 5 organizations utilizing Cisco Identification Companies Engine (ISE), the industry-leading community entry management answer, to uncover the enterprise worth of ISE. The commissioned research carried out by Forrester Consulting on behalf of Cisco, “The Complete Financial Impression™ of Cisco Identification Companies Engine (ISE),” printed in March 2022, highlighted a complete payback interval of solely 11 months inside a composite group that was constructed from knowledge compiled throughout the individuals within the analysis. The research confirmed that the composite group obtained a 191% ROI over the primary three years use of use, with a present returned worth of $1.03 million throughout many classes, together with:  

  • Improved safety impression from breaches: 44% of complete  
  • Lowered IT prices with automation: 33% of complete  
  • Improved enterprise outcomes, resembling worker productiveness: 23% of complete  

The analysis by Forrester into buyer utilization and the associated enterprise worth comes at a time when organizations want to acquire a extra strategic concentrate on assets amidst unprecedented international uncertainty. In a world the place every little thing is linked and bounds are blurred, the report highlights how ISE is bettering organizational resilience throughout three areas associated to sustaining enterprise continuity and securing community entry: improved safety, decreased IT prices, and improved enterprise outcomes.  

NAC and safety resilience  

The Forrester research states that, “Cisco Identification Companies Engine (ISE) is a community entry management (NAC) answer that streamlines safe community administration and provides customers and units segmented entry to company assets.” Having the extent of visibility and management that ISE provides has allowed organizations to be resilient and stand up to change. One of many 5 organizations that had been studied to compile the singular composite utilized in figuring out the ultimate ROI is a media firm in Europe with 7000 customers. The director interviewed said that, “The best problem we confronted in the course of the pandemic was having 7000 individuals begin working from residence the subsequent day. What we had in place was not ok. We would have liked so as to add ISE, and we would have liked so as to add Software program-Outlined Entry to deal with the modifications.” In an ever-changing world, ISE is offering the entry controls wanted to answer change with confidence and restrict organizational danger.  

Improved safety  

The Forrester research famous that price financial savings from improved safety had been the only biggest issue within the total 191% return on funding. This was due not solely to a discount within the variety of safety incidents, which was 50%, but in addition to the enterprise impression of the workers assets wanted to answer access-related safety occasions, which might have required rising safety personnel by 25%. The research said that, “Collectively, these advantages are value $442,000 over three years. This profit doesn’t embrace different potential prices of a breach resembling misplaced income, fines, and model popularity injury as a result of it varies significantly relying on the dimensions and nature of a breach and on firm specifics resembling {industry} and measurement.”   

Lowered IT prices 

Along with improved safety, the research by Forrester discovered that, “Cisco ISE streamlined and automatic actions associated to community administration and consumer and gadget entry.” This helped IT keep away from hiring extra full-time workers and equated to appreciable direct financial savings, 34% of the entire ROI. To realize the identical degree of worth with guide strategies, the research famous that the group would have needed to improve staffing by 66%. The research said, “Contributing components to the time financial savings embrace higher automation, much less time to diagnose potential issues, fewer user-access assist desk tickets, and fewer safety false alerts.”  

“With out ISE, we might be spending much more time serving to individuals join. Now, we will diagnose 90% of the issues in 10 minutes. Doing it the old-school approach would have taken much more time.” Community engineering providers assistant director, greater training group  

From the commissioned research carried out by Forrester Consulting on behalf of Cisco, “The Complete Financial Impression™ of Cisco Identification Companies Engine (ISE),” March 2022  

Improved enterprise outcomes 

Organizations want to provide quick, safe entry to community assets. Once they do, finish customers are extra productive, they usually can even improve collaboration with clients, companions, and suppliers. Forrester famous within the research that aligning to those business-driven outcomes created $236,000 in worth, or 23% of complete ROI. Forrester additionally famous that the rise in innovation and pace can ship “improved enterprise outcomes resembling quicker time to market, elevated revenues, and better buyer satisfaction.” The worth was achieved at scale throughout the completely different organizations included within the research. The director on the European media group mentioned that its “7000 staff had been all extra productive, which ‛is extraordinarily essential as a result of TV productions are on a decent timeline.’” And an enterprise architect on the European greater training group mentioned it “onboards 45,000 to 55,000 units per yr and that 96% of the time it’s a totally self-service and near-instantaneous expertise.” ISE is rising enterprise worth for organizations of all sizes and throughout all industries.  

Flexibility and SD-Entry 

Firms are additionally seeking to improve the worth of current options. A number of of the organizations included within the report have matured their safe community entry methods by layering on Cisco DNA Middle to deploy Software program-Outlined Entry (SD-Entry). SD-Entry brings extra financial savings by improved coverage creation and enforcement. The research cited advantages throughout all classes, together with decreasing relevant threats by 40%, decreasing enterprise consumer downtime, and avoiding hiring extra full-time staff. SD-Entry, layered onto ISE, completes zero belief inside the self-managed infrastructure, including an extra 88% uplift and boosting a 3-year current worth of $906,205.   

ISE: Trusted – Confirmed – Resilient  

Two issues have remained fixed in a world of uncertainty. The primary is that change is fixed, and the second is that controlling entry to make sure that solely trusted customers and units can acquire entry to trusted community assets is and can stay a high concern as organizations look to be resilient and defend the integrity of their enterprise. Cisco Identification Companies Engine (ISE) has been offering this trusted service with mature expertise for over 10 years. The impartial evaluate of ISE has quantified this profit, aligning safe community entry to enterprise outcomes and danger discount. To be taught extra, obtain and skim the complete research  

ISE social media package for Forrester TEI research  

Use this go-to-market package, and research to assist transfer your Cisco Identification Companies Engine (ISE) Community Entry Management discussions towards the quantitative advantages and ROI of deploying ISE for safe community entry management. 

Use this package and research to assist transfer your Cisco Identification Companies Engine (ISE) community entry and management conversations towards a extra strategic one targeted on zero belief for the self-managed infrastructure, or Office. 

Forrester Consulting carried out an evaluation of 5 organizations to uncover the enterprise worth and ROI of Cisco Identification Companies Engine (ISE), the industry-leading community entry management answer.  

Trying to deploy ISE? Forrester carried out a research to uncover the enterprise worth and ROI of Cisco Identification Companies Engine (ISE) and revealed a 191% return.  


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