BIGTeam Highlight: Creating Connections By means of Know-how with Arlene Velazquez

As Senior Salesforce Enterprise Analyst for BigCommerce, Arlene Velazquez focuses on analyzing enterprise processes and enterprise methods associated information to find out the place and the way enhancements will be made. 

You will need to her to know the targets our stakeholders want to obtain of their course of, permitting the staff to assemble enterprise necessities and design an answer that can attain its full potential. 

BIGTeam Highlight: Arlene Velazquez

Arlene Velazquez isn’t any apprentice to the expertise business. Her profession expertise highlights the connection ecommerce creates globally and, notably throughout Cybersecurity Consciousness Month, the significance of building cybersecurity insurance policies. 

How did you get into the ecommerce business?

Arlene Velazquez: “I joined the ecommerce (FinTech) business in 2013, 9 years in the past. I began as a receptionist for USAePay, now acquired by NMI. Just a few months later, I used to be promoted to customer support after which promoted to channel gross sales, the place I managed new and pre-existing reseller partnerships (IP-Branded, Co-Branded, Worldwide and Non-Delegated) and expertise partnerships (Magento, WooCommerce, and so on). 

“Ultimately, I transitioned into undertaking administration the place I managed EMV certification initiatives with First Information, TSYS, Paymentech, Cybersource, Heartland, Worldpay and Vantiv.”

What makes BigCommerce an excellent place to work?

AV: “My expertise at BigCommerce has been wonderful. I can’t imagine it’s been a 12 months already. The worker tradition makes it an exquisite place to work. Throughout my first 12 months, I’ve met many proficient friends which have welcomed me with open arms. 

“It’s good if you and the friends you’re employed with wish to develop and create an even bigger influence at BC. I can’t wait to see all the wonderful issues my friends will do in 2023.”

What’s essentially the most fulfilling side of your position?

AV: “Delivering a profitable undertaking on time is fulfilling. I actually get butterflies in my abdomen. I take pleasure in simplifying guide processes by leveraging expertise, subsequently when a brand new characteristic is launched it’s thrilling to see how will probably be utilized and the optimistic influence it can carry.”

It’s Nationwide Hispanic Heritage Month proper now. What does your heritage imply to you?

AV: “Studying, representing and being conscious of my heritage means all the pieces to me. I take pleasure in celebrating the contributions which were achieved and the various that can happen sooner or later.

“Seeing the world from a Latinx perspective is fascinating, I see how household, work and our tradition are essential to us. I used to be taught that household is first and to observe my goals and at all times dedicate 110% to all the pieces I do. My heritage has formed me into the individual I’m at the moment.” 

What are your passions outdoors of labor?

AV: “I take pleasure in spending time with my 4 12 months outdated daughter, household and buddies. Residing in LA, it’s good to go to Disneyland on the weekends with my infant – we’re annual move holders. We love Disney! I additionally take pleasure in vogue, climbing, live shows/festivals, enjoying video video games, watching actuality TV reveals, documentaries and discovering methods to contribute to my group.”

What do you store for many on-line?

AV: “I’m a vogue junkie. I often store for tops and jackets (coats, blazers, hoodies, and so on). Sure, jackets even when it’s summer time.”

In the event you had an internet retailer, what would you promote?

AV: “I’d like to promote vegan skincare merchandise.” 

What’s your favourite BigCommerce retailer?

AV: “My favourite retailer is Skullcandy. Throughout center faculty, Skullcandy was my favourite model of earphones.” 

Because it’s Cybersecurity Consciousness Month, why do you suppose cybersecurity is essential? 

AV: “Cybersecurity is essential as a result of it helps people shield themselves from hackers, on-line phishing, malware and a lot extra. We dwell in a world the place expertise is a vital software in our each day routine. We use expertise to speak, concern transactions, handle belongings, retailer metadata, and so on.

“I respect Cybersecurity Consciousness Month as a result of it jogs my memory how essential it’s to implement sturdy cybersecurity insurance policies and procedures that can create safety and hold us one step forward.”

What do you discover most fascinating about ecommerce?

AV: “Probably the most fascinating factor about ecommerce from my perspective is having the ability to hook up with the world straight out of your laptop. It’s good to have the ability to navigate by way of the Web and be capable to discover so many web sites with completely different merchandise from all around the world. During the last couple of years, ecommerce has expanded enormously – can’t wait to see what it transforms into.”

The place do you see the way forward for ecommerce?

AV: “I see ecommerce increasing greater than what it’s at the moment. With current expertise, I see ecommerce turning into a little bit extra automated for patrons.”