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Let’s be sincere about this, no person likes to be woken up at night time to react to an alert whether or not it’s a text- or whatsapp message, (automated) telephone name or conventional pager. However each firm taking his 24/7 run significantly has to prepare their on name responsibility in a scalable and sustainable manner. Initially bol.com organized it in a conventional manner, that means a staff of system engineers with completely different specialism took care of the responsibility. Solely a few years in the past we realized we would have liked Software program Engineers on this setup as nicely. On this episode we ask our visitors all the pieces about this journey so you possibly can study from this.
Peter Brouwers
Peter Paul van de Beek
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